***COVID-19 PRECAUTIONS*** |
In an effort to protect the well-being of our customers and employees, the maximum capacity of the lobby has been significantly reduced. Please continue to conduct business with us over the phone or online, as much as possible. |
*Upcoming Holidays* |
All OCWS Offices will be closed on the following dates:
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Payments can still be made at a drop box, online or over the phone 850-651-7171. |
There are no convenience fees added to online and phone payments. |
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An Essential Service for Our Community Our Mission: A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county. |
New Okaloosa County Water & Sewer Customer information
OCWS Phone:
(850) 651-7171 or (850) 423-1579
(To reach office staff during business hours)
IVR Phone System:
(850) 651-7171 or (850) 423-1579
Receive account information or make a payment.
System is available daily from 5:00 a.m. to 11:00 p.m.
OCWS Emergency Phone –
(850) 651-7174 or (850) 423-1576
(Non-business hours, Weekends & Holidays)
Email: waterinfo@myokaloosa.com
Visit the Contact Us page for OCWS Office and Drop Box Locations
MSBU Street Lights - (850) 423-4830
(Public Works Department for Street Light issues)
Garbage and Recycling questions:
Waste Management
(850) 301-2822, Monday – Friday
(850) 275-0020, Saturday
Jeff Littrell, Director
1804 Lewis Turner Boulevard
Suite 300
Fort Walton Beach, FL 32547
Phone: (850) 651-7171
W & S Employee Commute Program
302 N. Wilson St. - Suite 302
Crestview, FL 32536
1250 N. Eglin Parkway, Suite 100
Shalimar, FL 32579
Call 689-5050 or 423-1542 for all departments.