Water & Sewer Welcome

IMPORTANT MESSAGES
Effective October 1, 2018

 

Rate Increase Notice

  • Effective 10/1/2018, Water and Sewer rates will increase by 2.5%. Click here for more detailed rate information.

  • Effective 10/1/2018, the rates for street lights (MSBU) will change.  This change is the result of the consolidation of various street lighting areas.  If you have any questions concerning your rates please contact Ann Halbert at (850) 423-4830.

  • Effective 10/1/2018, all Garbage rates will increase. Please call Waste Management for Garbage questions: Monday – Friday (850) 301-2822 Saturday (850) 275-0020.

Upcoming Online Services Portal for Water & Sewer

We are currently working with a new 3rd party vendor to make online payments available again. Below are several great features of the new portal:

  1. View bills as a pdf file.

  2. Make one-time online payments with credit/debit cards and eChecks.

  3. Setup recurring automatic payments from your credit/debit card or savings/checking account.

  4. Manage multiple accounts under one user profile.

  5. View consumption and payment history.

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.

 

New OCWS Customer information

 

 

 

Links
Contacts

OCWS Phone:  (850) 651-7171
(To reach office staff during business hours)

IVR Phone System: (850) 651-7171
Receive account information or make a payment.
System not available Monday - Friday from
11:00 p.m. to 4:00 a.m.

OCWS Emergency Phone – (850) 651-7174
(Non-business hours, Weekends & Holidays)

Email: waterinfo@myokaloosa.com

Visit the Contact Us page for OCWS Office and Drop Box Locations

MSBU Street Lights - (850) 423-4830
(Public Works Department for Street Light issues)

Garbage and Recycling questions:
Waste Management
(850) 301-2822, Monday – Friday
(850) 275-0020, Saturday

Jeff Littrell, Director
1804 Lewis Turner Boulevard
Suite 300
Fort Walton Beach, FL 32547
Phone: (850) 651-7171