Water & Sewer Welcome

 

***COVID-19 PRECAUTIONS***
In an effort to protect the well-being of our customers and employees, the maximum capacity of the lobby has been significantly reduced. Please continue to conduct business with us over the phone or online, as much as possible.

 

Effective October 1, 2020
Rate Increase Notice
  • Effective 10/1/2020, Water and Sewer rates will increase by 2.5%. Click here for more detailed rate information.
  • Effective 10/1/2020, all Garbage rates will increase. Please call Waste Management for Garbage questions: Monday – Friday (850) 301-2822 Saturday (850) 275-0020.
  • Effective 10/1/2020, the rates for streetlight MSBUs will change. If you have any questions concerning your streetlight MSBU rate, please contact Ann Halbert at (850) 423-4830.

 

*Upcoming Holidays*

All OCWS Offices will be closed on the following dates:

  • November 11 – Closed for Veterans Day
  • November 26 & 27 – Closed for Thanksgiving
  • December 24 & 25 – Closed for Christmas
  • January 1 – Closed for New Year’s Day

Payments can still be made at a drop box, online or over the phone 850-651-7171.

Ways to Pay

There are no convenience fees added to online and phone payments.
  • Pay and/or View Bill Online
  • By phone 850-651-7171
  • Drop Box Locations
  • Most Western Union bill payment locations will accept cash to pay your utility bill. Please have your account number and save your receipt from that location if choosing this method.

New Service/Moving/Cancel Service

Picture of Island Water Tower

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.

 

New Okaloosa County Water & Sewer Customer information

 

 

 

Links
Contacts

OCWS Phone: 
(850) 651-7171 or (850) 423-1579
(To reach office staff during business hours)

IVR Phone System:
(850) 651-7171 or (850) 423-1579
Receive account information or make a payment.
System is available daily from 5:00 a.m. to 11:00 p.m. 

OCWS Emergency Phone –
(850) 651-7174 or (850) 423-1576
(Non-business hours, Weekends & Holidays)

Email: waterinfo@myokaloosa.com

Visit the Contact Us page for OCWS Office and Drop Box Locations

MSBU Street Lights - (850) 423-4830
(Public Works Department for Street Light issues)

Garbage and Recycling questions:
Waste Management
(850) 301-2822, Monday – Friday
(850) 275-0020, Saturday

Jeff Littrell, Director
1804 Lewis Turner Boulevard
Suite 300
Fort Walton Beach, FL 32547
Phone: (850) 651-7171

 

W & S Employee Commute Program