Water & Sewer Welcome

IMPORTANT MESSAGES
Water Meter Upgrade Project

Okaloosa County Water & Sewer’s meter upgrade project is a step toward a more modernized water metering system, which will help us all as a community to better manage our water resources. The upgrades will include replacing older water meters for new meters with Advanced Metering Infrastructure (AMI). AMI uses a low-powered communication device that’s added to your new water meter to transmit meter readings over radio frequency. The Water Meter Upgrade Project will begin on November 1st, 2018, and it is expected to take approximately one year to complete.  Click here for full details.
Old Meter New Meter

 

*****Upcoming Holidays & Closed Offices Dates/Times*****

All OCWS offices will be closed on the following dates and/or times:     

  • December 24 & 25 - Closed for Christmas
  • January 1 - Closed for New Year's Day

Upcoming Online Services Portal for Water & Sewer

We are currently working with a new 3rd party vendor to make online payments available again. Below are several great features of the new portal:

  1. View bills as a pdf file.

  2. Make one-time online payments with credit/debit cards and eChecks.

  3. Setup recurring automatic payments from your credit/debit card or savings/checking account.

  4. Manage multiple accounts under one user profile.

  5. View consumption and payment history.

An Essential Service for Our Community

 Our Mission:

A professional, community organization providing the customers of Okaloosa County an ample and affordable supply of clean, safe drinking water, with a commitment to collecting and disposing of domestic waste in a manner that protects the environmental future of our county.

 

New OCWS Customer information

 

 

 

Links
Contacts

OCWS Phone:  (850) 651-7171
(To reach office staff during business hours)

IVR Phone System: (850) 651-7171
Receive account information or make a payment.
System not available Monday - Friday from
11:00 p.m. to 4:00 a.m.

OCWS Emergency Phone – (850) 651-7174
(Non-business hours, Weekends & Holidays)

Email: waterinfo@myokaloosa.com

Visit the Contact Us page for OCWS Office and Drop Box Locations

MSBU Street Lights - (850) 423-4830
(Public Works Department for Street Light issues)

Garbage and Recycling questions:
Waste Management
(850) 301-2822, Monday – Friday
(850) 275-0020, Saturday

Jeff Littrell, Director
1804 Lewis Turner Boulevard
Suite 300
Fort Walton Beach, FL 32547
Phone: (850) 651-7171